Note: When composing an email to the client for the deferral in conveyance, you would be advised to make it obvious for the principal sentence. Try not to say a great deal lastly state it will be postponed. You think it is indirect, clients may think it is an excess of craps.
You can begin this way: We are sorry to learn you that we are not ready to complete them until Aug 20th. (New conveyance date), we apologize for diminishes burden brought about by this.
You can not simply educate the client that you can not convey and the normal transportation time. A few clients don’t care for obscured time and will ask you what’s the specific time.